Privacy Policy – ALPHA INTELLECT LIMITED

Privacy Policy for Alpha Intellect Limited

This privacy policy describes how Alpha Intellect Limited (“we,” “us,” or “our”), a company incorporated in Hong Kong, collects, uses, holds, and processes personal data in compliance with the Personal Data (Privacy) Ordinance (Cap. 486) (“PDPO”) of Hong Kong. This policy applies to your use of our website https://alphaintellect.com.hk (the “Site”).

What is Personal Data?

For the purposes of this policy, “personal data” means any data relating directly or indirectly to a living individual, from which it is practicable for the identity of the individual to be directly or indirectly ascertained, and in a form in which access to or processing of the data is practicable.

Collection of Personal Data

We collect the following types of personal data:

Contact Form Information: When you fill out our contact form, we collect your name, email address, phone number, and any comments or messages you submit. This data is collected with your consent for the purpose of responding to your inquiry.
Log Data: We automatically collect certain information when you visit our Site, including your IP address and browser user agent string. This data is collected for security purposes and to help with spam detection.
Cookies: We use cookies to enhance your browsing experience. See Section 4 for details.
Other Data: We may collect other personal data that you voluntarily provide to us.

Purposes for Which We Use Personal Data

We use your personal data for the following purposes:

Responding to Inquiries: To respond to your requests and inquiries submitted through our contact form.
Spam Detection: To help detect spam comments and protect the security of our Site.
Improving Our Site: To understand how you use our Site and to improve its functionality and user experience.
Marketing Purposes (with consent): We may use your contact information to send you marketing materials about our services, but only if you have explicitly consented to receive such materials. You have the right to opt-out of receiving marketing materials at any time.
Legal Compliance: To comply with applicable laws and regulations.

Cookies

We use cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

What are Cookies? Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Types of Cookies We Use:

Essential Cookies: These cookies are necessary for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.
Analytical/Performance Cookies: These cookies allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality Cookies: These cookies are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting Cookies: These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Your Consent: By continuing to use our website, you consent to our use of cookies as described in this policy.

Managing Cookies: You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

Data Security

We take reasonable steps to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. These steps include:

Encryption: We use Secure Socket Layer (SSL) encryption to protect your data during transmission.
Firewalls: We maintain firewalls to prevent unauthorized access to our systems.
Access Controls: Access to personal data is restricted to authorized personnel only, on a need-to-know basis.
Regular Security Assessments: We conduct regular security assessments to identify and address potential vulnerabilities.

However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your personal data.

Disclosure and Transfer of Personal Data

We will keep your personal data confidential but may disclose your data to the following parties (who may be located within or outside of Hong Kong) for the purposes set out in Section 3:

Our employees, officers, agents, contractors, or service providers who need access to the data to perform their duties.
Our professional advisors (e.g., lawyers, accountants).
Government authorities or regulatory bodies, if required by law.
Cloud storage providers (e.g., Amazon Web Services, Google Cloud Platform, Microsoft Azure) who store and process our data on our behalf.
Email marketing platforms (e.g., Mailchimp, Sendinblue) that we use to send marketing communications (with your consent).

Where we transfer your personal data outside of Hong Kong, we will comply with the requirements of the PDPO to ensure that your data is adequately protected. This may include obtaining your consent or entering into contractual agreements with the recipients of your data.

Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.

Contact Form Data: We will retain contact form data for 12 months after your inquiry is resolved, unless a longer retention period is required by law.
Marketing Data (Email Addresses): We will retain your email address for as long as you consent to receive marketing communications from us. If you unsubscribe, we will delete your email address within 30 days.
Log Data (IP Addresses): We will retain log data for 90 days for security purposes.

Your Rights Under the PDPO

Under the PDPO, you have the following rights:

Right to be informed: You have the right to be informed about our privacy practices. This privacy policy is intended to provide you with this information.
Right of access: You have the right to request access to your personal data that we hold.
Right of correction: You have the right to request that we correct any inaccuracies in your personal data.
Right to erasure (right to be forgotten): You have the right to request that we erase your personal data in certain circumstances.
Right to restrict processing: You have the right to restrict the processing of your personal data in certain circumstances.
Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
Right to object: You have the right to object to the processing of your personal data in certain circumstances, including for direct marketing purposes.
Right to withdraw consent: Where we are processing your personal data based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us at hello@alphaintellect.com.hk. We may require you to verify your identity before processing your request.

Direct Marketing

We will only use your personal data for direct marketing purposes if we have obtained your explicit consent. You have the right to opt-out of receiving direct marketing communications at any time by contacting us at hello@alphaintellect.com.hk or by following the unsubscribe instructions in our marketing emails.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will post any changes on our website and indicate the date of the latest revision. Your continued use of our Site after any changes to this policy constitutes your acceptance of the revised policy.

Contact Us

If you have any questions or concerns about this privacy policy or our data handling practices, please contact us at:

Alpha Intellect Limited
Email: hello@alphaintellect.com.hk
Tel: (852) 5108 8208

Governing Law

This privacy policy shall be governed by and construed in accordance with the laws of Hong Kong SAR.